Shipping policy
Shipping Policy
We aim to process and deliver all orders as efficiently as possible. All timeframes listed below are estimates and may vary based on location, carrier performance, and global conditions.
1. Processing Time
All orders are processed within 1–3 business days after purchase.
2. Shipping Times
Estimated delivery times after dispatch:
- Domestic (US): 4–8 business days
- International: 7–8 business days (may vary depending on country and customs processing)
Please note that these are estimated delivery windows and not guaranteed.
3. International Shipping & External Factors
International deliveries may be affected by factors outside of our control, including:
- Customs inspections or delays
- Political instability or regional conflicts
- War, restricted airspace, or shipping route disruptions
- Carrier delays or flight interruptions
- Local government regulations or import restrictions
These conditions may occasionally extend delivery times beyond the estimated window.
4. Customs & Import Fees
Customers are responsible for any customs duties, taxes, or import fees charged by their country upon delivery.
5. Delays & Lost Packages
Once an order has been shipped, delays caused by carriers or customs are outside our control. If your package is delayed, please contact the carrier first, then reach out to our support team for assistance.
6. Address Accuracy
Customers are responsible for entering correct shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
7. Contact
For any shipping-related questions, please contact our support email listed on our website.